As of May 25, 2018, the new privacy law is active, the so-called General Enforcement Data Protection (AVG). This means that DMP is obliged to inform you about how personal data is handled.
What are personal data?
Personal data is information that tells something about you as a customer or that we can relate to you. You share your personal information with us if you are a customer with us or if you have contact with us. Think of your name, your telephone number or your e-mail address. A separate e-mail address is not personal data. But it will be as soon as we know who this e-mail address is from.
What are the legal grounds for the use of customer data?
We need information from you as a customer to be able to process and send your order of sheet music or other products from the DMP catalog. In addition, we can use your data for 'legitimate interest'. This means that we want to provide all our customers with an optimal, personal service. For example, you can easily ask a question via the contact form on the site as a customer. Then we need your name and e-mail address to send an answer back.
This also applies to:
- Contact with our company
- Visit of the DMP website
- Newsletter & e-mail
- personal advice
- Social media
We may also have a legal obligation to use your information, for example when we suspect fraud. And sometimes you have given us permission to use your data, eg when you sign up for the newsletter.
Who has access to your data?
We never give or sell your data to other parties! DMP is completely self-sufficient and does not engage other external parties (eg for shipping o.i.d.). In exceptional, suspicious situations, we are obliged to share customer data with government agencies.
Where are your data stored?
We store your data on a server within the EU. We always apply strict security measures.
How long do we keep your data?
We do not store and use your data for longer than necessary. Then we delete all data we have from you.
- We delete inactive client accounts after 7 years.
- We must keep our administration with your invoice and payment details for 7 years from the tax authorities.
- If you have registered for the newsletter, you can cancel this registration yourself. You will then be removed directly from the mailing list, as well as its history.
The DMP website uses three functional cookies. A cookie is a small file with letters and numbers that we place on your computer. These functional cookies will remember your preference for 'currency', 'language' and 'Session ID'. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. These settings can usually be found in the options or preferences menu in your browser.
What are your rights?
Of course you remain in charge of your data. You can change the data yourself, refuse, restrict use or change the email preferences via the account? Or it can be requested via mail or e-mail. In this way, you may also object to the use of your data or it may be indicated that your privacy right outweighs our interest. In that case we review the situation together again.
Do you have questions or complaints?
For questions or complaints about your data and the protection of your privacy, please contact DMP. By e-mail via firstname.lastname@example.org or by mail: Schoolstraat 20, 6093 EH Heythuysen, The Netherlands.
Who is responsible for your data?
Dutch Music Partners BV.
6093 EH Heythuysen
Bank: RABO 1534.94.557
Tel.: +31 (0)475-491989
KvK Limburg North: nr. 12048640